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Effective Dates (paydates)
Effective Dates (1st and 16th)
01/01/19 01/16/19 02/01/19 02/16/19 03/01/19 03/16/19 04/01/19 04/16/19 05/01/19 05/16/19 06/01/19 06/16/19 07/01/19 07/16/19 08/01/19 08/16/19 09/01/19 09/16/19 10/01/19 10/16/19 11/01/19 11/16/19 12/01/19 12/16/19 01/01/20 01/16/20 02/01/20 02/16/20
Deadline Dates
Georgia Department of Juvenile Justice
Technology Management System
Provided by The Administrative Applications Team of The Office of Technology and Information Services
Having trouble with this site? Contact Support:
1-844-DJJ-TECH
Barry Ogletree, Director
OTIS Web Site
WARNING...MORE THAN ONE REQUEST WITH THIS REQUEST ID. CONTACT MATT AND/OR GENE
Req Info
Request ID :
0047099C
Created:
05/02/2024
Status:
Entered
| Origin:
Req Type:
Computer Hardware Issue
Current Position or Title
Job Title:
On Behalf Of
Person to Contact
:
Tel / Contact #:
Location Category:
[Select]
CSO
Data Center
District
ETC
HQ
N/A
Regional Admin
RYDC
Secure Regional Admin
Secure Regional ADC
Special Purpose Room
YDC
Other
Title:
Email:
Location:
[Select]
Other
Alternate Contact Information
Prefix:
Select one
Mr.
Mrs.
Miss
Ms.
Dr.
Name
(Last, First)
:
,
Tel/Contact#:
Email:
Your Home Location
[Select]
CSO
Data Center
District
ETC
HQ
N/A
Regional Admin
RYDC
Secure Regional Admin
Secure Regional ADC
YDC
Other
[Select]
Other
Final Office Name:
Primary Phone #:
Address:
City, State Zip
City
Work Location
Category:
[Select]
None
CSO
RYDC
YDC
HQ
ETC
Regional Admin
Secure Regional Admin
Other
Location:
[Select]
Location of Request
Location Category:
N/A
Selection:
[Select]
,
Location of Request
Location Category:
N/A
Selection:
[Select]
Location of Request
Location Category
[Select]
CSO
Data Center
District
ETC
HQ
N/A
Regional Admin
RYDC
Secure Regional Admin
Secure Regional ADC
YDC
Other
Select Location:
[Select]
Other
Final Office Name:
Primary Phone #:
Address:
City, State Zip
City
Location Contact Info
Location director
Other
(override email address)
Location Asst director
None specified
Other
(override email address)
LocationApproverNames:
LocationApproverEmails:
Org -Division/Office
(Important: Controls Division approvers for this request)
Division:
[Select]
Division of Administrative Services
Division of Community Services
Division of Secure Facilities
Division of Support Services
Office of The Assistant Commissioner
Office of the Commissioner
Office of Financial Services
Office:
[Select]
Secure Facilities - McNeely
DivisionApproverNames :
DivisionApproverEmails:
ACName:
ACEmail:
Region
Primary Region
[Select]
Region 1
Region 2
Region 3
Region 4
Region 5
Click the button to the right
to show Regions. Select III for Central
District
Primary District:
[Select]
N/A
District 1
District 2
District 3A
District 3B
District 4
District 5
District 6
District 7
District 8
District 9
District 10
District 11
District 12
Click the button to the right
to show Districts. Select 3B for Central
Requirements
Requirement Details:
Enter basic requirements for the request here
Justification
Enter justification / reason supporting the request here
Approvers
Approving Name:
Name of Supervisor, Director, or Division Head
Approver Email Address
Approver Telephone
Narrative
Provide a narrative of your request or below:
Inbound Email Information
Email Below is from inbound email:
From:
To:
Subject:
Body of incoming email
As us a Question!
How can we help you?
OTIS Technology Team
Request Origin
Origin/Source:
[Select]
Phone call
Email
Letter
Verbal
Personal experience
Web Submit
Job Fair
Detailed Notes (From Assigned OTIS Support Staff)
Provide Detailed notes or any other information below:
Req Type:
Computer Hardware Issue
Request Type Selection
Equipment Request
Facility / Site Support
Legal or Investigative Actions
Network and Connectivity Issues
Network and Data Access
Reports and Data Sharing
Request For Assistance
Telecommunications
User Accounts
Voice and Mobile Communications
COMPUTER HARDWARE ISSUE
General IT Support
Internet Connection Issue
Kronos Support
Question
About This Request Type
Err
Other Related Links
Clear and Reload New
Clear and Reload Current Category
Clear and Reload Current
(Direct)
Subject Location
Email Control
Requester(s)?
Do Not Send To Requester
Additional To:
Additional CC:
On Behalf of
Alternate Contact
Assigned
Other CC:
Include Link to This Record
Do Not Email
Instructions for Computer Hardware Issue
DO NOT FORGET TO SUBMIT>>>>